Refund policy

If we mess it up, we fix it. That’s the policy.

Didn’t arrive?

Wait five working days after your billing date. Still nothing? We’ll refund you.

Damaged?

Let us know within two working days of delivery. We’ll refund you. 

Here’s how:

1. Contact: Reach out to our support team at support@bogstandard.store
2. Details: Share your order number and let us know the reason for your refund request.
3. Processing: Once approved, we’ll process your refund promptly back to your original payment method.

Shipping costs (if applicable) are non-refundable unless the error was on our end.